Please call or whatsapp us on 7045022022. Give your address details. Our executive will visit your home and collect your clothes
Yes, minimum amount for every order is Rs 300. Please note that it might vary for different regions.
We are accepting Cash On Delivery, Online Payments and Paytm.
Yes. Please mention instructions to the executive who will do the needful documentation
Though 'Dry Clean' is the better option, it should be noted that not all stains completely go off as removal of stain depends on the fabric as well as on the stain itself. Please highlight such stains to the executive
Yes, we are available all days of the week from 8AM to 8PM.
Please reach out to us as soon as possible (ASAP). We cannot guarantee but yes, we try our best to keep such valuables safely and we will go the extra mile to assist you in such cases.
You can write to us at contact@tingtongg.com and we would revert back within 12 hours. Alternatively, you can reach us at 7045022022.
Our pricing is mentioned the pricing page of our website. You can also call us directly in case of any further pricing questions.
We are operational from 8 AM to 8 PM. Our customer support lines are open from 9 AM to 8 PM.
We try to deliver your clothes within 48 hours of pickup. In case of any delays due to unforeseen circumstances, we will keep you informed.
We are very glad to know that you are interested in our service. We are expanding fast and shall let you know as soon as we start our service in your area. Please leave a message on our Contact Us page so that we can inform you when we begin operations in your locality.
Like we said, we want to make your laundry experience hassle free. Just tell our executive which cloth needs which care and he will do the needful.
Currently we do not offer these services. However, we will be starting them very soon.
We only deliver few dry-cleaning clothes like blazer, suits, and jackets in hanger. All other clothes are folded, packed and delivered.
The invoice is generated after we receive your clothes and enter it into our system. It will be sent to your registered email address. This might take a few hours after pickup. If for some reason you have not received your invoice, please contact us at contact@tingtongg.com mentioning your order number and we will send you one.
Yes, we are accepting online payments.
You will get a notification after your laundry has been processed and is ready for delivery. If you need to get it delivered at a convenient time, please inform us immediately and we will deliver it during that time.
Yes. However, the address has to be within the same locality. Please convey the same to our executive at the time of pickup or call us and inform us about the change in delivery address.